Originally Posted by
BobTL
It wouldn’t cross my mind to complain about that, would it reasonable to expect ouzo on flights to Greece or limoncello on flights to Italy in Y?
Maybe it’s to be expected on a Japanese airline but otherwise I think it’s kind of far sought to complain about that.
Good for you that you received the 300 euros though.
It's reasonable to expect sake on KLM flights to and from Japan if KLM explicitly advertises the availability of sake on their flights to and from Japan. Which they do. Which is why I asked for sake on my flights to and from Japan, and why I complained when sake was unavailable on both flights.
Sorry I can't post a link to the relevant page on KLM's website (new member restriction), but I've quoted the relevant text here from the "Products and services to and from Asia" page of the KLM website:
Japan
Get inspired during your trip on our flights from Amsterdam to Tokyo, Osaka or vice versa.
[...]
On board:
[...]
- We serve Japanese noodles and snacks between meals and Japanese drinks like Oolong and Japanese tea and sake.