Originally Posted by
jcamp028
Had a flight a few days ago. Was travelling with my wife and children from NA to Europe. Wife was on a separate Booking and travelling in J while my son and I were in Y. A few hours before our flight out of NA Swiss texted us to notify us our intra-Europe flight from FRA onwards was cancelled. My wife was re-booked on an LH flight leaving over three hours after the cancelled flight. My son and I were put on a routing with two stopovers between FRA and our final destination compared to our original flight which had been direct from FRA to our end destination. I got the airline just to put all of us on the same flight as my wife.
Seems my wife is due compensation for sure. I found the initial replacement for my son and I to be unacceptable so requested a change to a later direct flight. Would my son and I be entitled to compensation as well?
My wife also had our infant daughter with her. While not a paid fare the infant had her own ticket. Would she qualify for compensation?
You're very cagey about origins and destinations, and not terribly clear about which carriers were involved and the timings.
But i deduce the transatlantic flight was Lufthansa into Frankfurt with a connection on Swiss to (most likely) Geneva or Zurich.
Couple of points:
if your wife is due compensation, you are too. Potentially. Same fight, same reason for delay/cancellation. Class of travel and means of payment (cash or miles) are immaterial B U T...
..... you might have screwed things up by insisting on the direct, connection.
Timings are crucial.
Swiss is not exactly generous in interpreting its obligations under EU legislation. So good luck.