Originally Posted by ryanpower8

Hi everyone,
I am a E35k member, who about a week ago booked a fixed millage reward between YYT-YVR for my family,
as shown below, I paid a $15 per person "carrier surcharge" even though I am E35K, which in Canada and the US is supposed to be waived. I called Aeroplan about it and was told that the "carrier surcharge" I paid wasnt actually carrier surcharge, but another tax that for whatever reason is called carrier surcharge, and therefor cannot be refunded.
.......
In my opinion it is very misleading by aeroplan for this, and it peeves me that I paid for something that was disguised to look like something else. Does anyone know if there is a way that I could go about actually getting this refunded, or at least so the website is clear?