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Thread: AA LAX-HKG 777-300ER / 77W discussion, issues, etc.
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Old Jul 26, 2019 | 2:20 am
  #1420  
dukeman
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Originally Posted by MrJBoy
My partner called AA and requested Mileage Upgrade by his miles and copay for my seat a month ago.
The upgrade request looks cleared at 2 weeks until departure. Now my itinerary shows business class and I can pick my new seat in b/c.
However, it is not reissued yet and miles have not been deducted from my partner's account...
Upgrade status also says still "Requested". Is that normal???
Yes, it is normal. You or your partner need to call AA and have the ticket re-issued now that the upgrade has cleared. When they do this they will pull the miles.
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