Originally Posted by
zimne
Any luck getting the change sorted? I called today trying to change the return and keep getting quoted £2.5K fare difference and being told it has to be repriced based on the "correct fare" at the time.
I did eventually get it sorted, I'm glad you did too through Amex. It does take a while but getting the right agent and mentioning hand calculation of historical fares seems to work (or escalating it into a complaint I suppose) if anybody else is still in need.