FlyerTalk Forums - View Single Post - Excessive Phone Hold Times / Twitter Response Times // The Definitive Thread
Thread: Excessive Phone Hold Times / Twitter Response Times // The Definitive Thread
View Single Post
Old Jul 19, 2019 | 11:04 am
  #15  
Zorak
Moderator: Hyatt, American Express; FlyerTalk Evangelist
Community Builder
Active Streak: 30 Days
All eyes on you!
10 Years on Site
 
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, AA EXP, UA Silver, Hyatt Glob, Mlife Noir (=> Marriott Amb), invol FT beta tester
Posts: 21,594
Originally Posted by Akiestar
At my last job, which was a concierge startup, whenever hold times for the U.S. call center were long, we'd call DL's MNL office (+63 2 841 8800). The hold times were much more reasonable and we got great service, even if they were only open Mondays to Fridays from 8:00 am-6:00 pm.
That's one advantage of SINRES that they're open 24h.
Zorak is offline  
Reply