Old Jul 19, 19, 11:04 am
FlyerTalk Evangelist
Join Date: Jun 2015
Location: SFO/SJC, BWI
Programs: :rolleyes:, DL DM, Mlife Plat, TR 7*, SPG/MR Plat, UA 1K
Posts: 10,163
Originally Posted by Akiestar View Post
At my last job, which was a concierge startup, whenever hold times for the U.S. call center were long, we'd call DL's MNL office (+63 2 841 8800). The hold times were much more reasonable and we got great service, even if they were only open Mondays to Fridays from 8:00 am-6:00 pm.
That's one advantage of SINRES that they're open 24h.
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