FlyerTalk Forums - View Single Post - Excessive Phone Hold Times / Twitter Response Times // The Definitive Thread

Jul 19, 2019, 5:47 am

#5

TomMM

FlyerTalk Evangelist

Join Date: Mar 2014

Location: 4éme

Posts: 12,038

Quote:

Originally Posted by rcurry01

I just called into Delta and was told that they would call me back in 49 minutes. I have never had more than a 5 minute wait. What the heck is going on and how on earth is 49 minutes acceptable for a Platinum member? Why on earth do I even try?

Luckily you can hangup, go on with life and answer the phone when they callback.

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