FlyerTalk Forums - View Single Post - Random Reassignment of Concierge?
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Old Jul 11, 2019 | 11:52 am
  #32  
Mary2e
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Originally Posted by uppereastsider
Well my new concierge hasn’t responded to my last three emails. Sucks as my old concierge was so fast to respond.

How are people getting new concierges?
I would call again. When they are off they each have a backup. I called on a Sunday and got someone else who offered to assist. I've also received emails from the backup in response to one I sent to mine.
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