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Old Jun 29, 19, 10:42 am
  #13  
ryw
 
Join Date: May 2016
Location: OAK & SFO
Programs: WN A, DL FO, Marriott Titanium
Posts: 869
Originally Posted by SSF556 View Post
PM and they knew who I was...I have had good luck with Twitter response. I have a co worker who is Gold and his Twitter experiences are long and delayed. I guarantee they are placing people into a response time bases on status
FO here, I suspect this is true, though I only have my limited experience to go on. My twitter account is linked with my skymiles account, but the last time I used it (on a non-IRROPS day) it took about 30-40 minutes for an initial response. The time before that (during a period of IRROPS generally but not for my flight) I sent in a message at 6 or 7pm and it didnít get a response until the next morning. Will be interesting to see what the response time is like for the new service based on different status levels
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