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Old Jun 28, 19, 8:28 am
Formerly known as scootr29
Join Date: Apr 2010
Posts: 758
Originally Posted by jdrtravel View Post
Oh really? That's not great. Curious: Do you have medallion status? And did they already know who you are or did you have to provide identifying info?

I'm wondering if Medallions will get virtual assistant or go directly to agent like with the phone line?
PM and they knew who I was...I have had good luck with Twitter response. I have a co worker who is Gold and his Twitter experiences are long and delayed. I guarantee they are placing people into a response time bases on status
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