FlyerTalk Forums - View Single Post - American Airlines Not Letting Me Check-In Online
Old Jun 13, 2019 | 3:52 pm
  #13  
gateH15
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Originally Posted by hipquest
Go into your reservation and check on your information. Make sure your passport info is there and make sure the state you live in is there as well any field that has a red dot.
This happened to us a couple of months ago on our return from FRA. No problems on our trip over but, according to the check in agent, the state where we live was not showing in the reservation. We did not get the dreaded SSSS, in fact we got Precheck (my husband does not have KTN and I do).
it’s a domestic flight and all required information submitted during booking so that’s definitely not the issue here
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