Originally Posted by
Super Mario
Are companies required to inform you when the hotels are being raised in price with cash rates? So what makes you think they need to do this with points?.
Yes.
As I am sure you know points do not have any intrinsic value (and you do not own them). If they started selling FT Bucks would you buy them? Not unless they told you what they were useful for.
Loyalty programs need to tell their customers what the points are good for. Otherwise it is basically like crytoptocurrency (actually not even because you can exchange those). And if so yes, you can sue them under different guidelines for fraud and manipulation.