FlyerTalk Forums - View Single Post - Report problems with Chase website here.
View Single Post
Old May 12, 2019 | 1:26 pm
  #66  
mia
Flyertalk Posting Legend Moderator: Credit Card Programs, American Express, Capital One, Chase, Citi, Diners Club, Eco Travel, Signatures
10 Countries Visited
20 Nights
2M
20 Years on Site
 
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA, IHG & Marriott Platinum; DL & HH Gold
Posts: 51,911
Originally Posted by ehallison
....I have to manage 4 separate logins - business and personal accounts for my husband and me. A year or so ago, I started having problems logging in to my business account - the website required me to change my password EVERY.SINGLE.TIME I wanted to log in......
You can ask Chase to combine each person's personal and business accounts into a single login. This will reduce the number of accounts from four to two. (You cannot do this yourself, it must be done by Chase.)

The frequent password reset problem can probably be fixed by changing the Username. If someone else is trying to login using your Username the account will be locked after a few failed attempts. This does not necessarily mean that anyone is trying to access your accounts, they could simply have a similar Username, but entered yours by mistake and saved it in their browser or in an automated program like Yodlee or Mint.

Last edited by mia; May 12, 2019 at 2:02 pm
mia is online now