Originally Posted by KennethG

Just wanted to add my two cents regarding recent experiences on EVA. The past several months, I've noticed a gradual decrease in service. The last flight - BR26 (TPE to SEA) a few days ago in RL class, didn't have an opportunity to pre-order a meal and was disappointed to discover they only offered two choices now on the menu, instead of three options on past flights. Also, pajamas were no longer offered (which didn't matter too much since they've never provided a size that fit anyway) and apparently they have redesigned the slippers as they are quite a bit smaller now and would no longer fit my feet. If they had been even 1/4" wider, they would have just fit just fine.

In addition, I seldom sleep during flights and have noticed that nobody comes through the cabin after the main meal service to offer snacks and drinks any longer. In the past, they would make the rounds about every 90 minutes to two hours and the previous four flights I've taken to and from TPE in the last 10 months, I haven't noticed anyone coming through.

Did receive the dark red Rimowa amenity kit which I'll give to my niece as she enjoys collecting them.

The flight crew was quite pleasant and professional though as usual in all their interactions with me.

EVA has done more promotional campaigns in North America that past year or two so, it's a bit surprising that they continue to give the impression that they do not wish to cater to Western passengers. It's really a shame that those in the decision making process at EVA don't seem to understand that Western people in general tend to be bigger/taller than Asians. It would be a very welcome and pleasant gesture if we could be made to feel included rather than the opposite.