Originally Posted by
Carnforth
I love to hear from 'someone in the know' about just how much effort is put into reuniting missing bags with owners.
Whether, for example does putting address details inside suitcases actually work?
My own feeling is that the details inside a case are only seen for the first time just before the case goes onto the auction lot.
In my experience, a bag is only opened as a last resort. As a handler, we were only able to open it in company of airline rep. To get an airline rep to come to handler's baggage office was generally a pain and a last resort and would take ages. It also seldom provided any further contact details.