Originally Posted by
arctann
This last statement I only got 1x points at a restaurant I got 4x points a couple statements prior. If the points change from statement to statement at the same exact restaurant location then I give up. I've been using my CSR more and more because at least I know I'll get 3x points at 99.9% of restaurants, cafes, breweries, food trucks, etc. without any issues.
Not an Amex apologist here but one should really consider that even if 1/3 of one's restaurant spending only earns 1x, the number of points earned would be identical to the Chase CSR. In all likelihood, (and admittedly the incorrect points earning is bogus) one will come out far ahead on points in the long run using the Gold vs the CSR. If one values URs more the MRs, then it might make sense to switch.
The Amex Gold is a pretty solid card, warts and all.