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Premier Rewards Gold refresh: 4x USA dining, groceries, $10/mon dining credit. $250.

Old Oct 4, 2018, 1:05 pm
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Last edit by: roberto99
Faq amex: https://www.americanexpress.com/us/campaigns/gold-card/gold-update-faqs.html

For existing and new cardholders
  • Changes below are effective immediately
    • 4x US grocery (25k/calendar year), 4x US dining* (*pervasive reports that many dining transactions are not coding as 4x, including but not limited to those from Square or Toast-based POS systems. Scroll down in thread for more reports and information.)
    • $120 dining credit ($10 monthly in certain restaurants)
  • No change
    • $100 calendar year airline reimbursement
  • Other
    • $250 AF (see below for existing cardholders)
    • No 2x gas (removed, see below for existing cardholders who have it till Oct 2019)
  • Metal card (contactless)
    • Rose gold card - limited edition until Jan 9 2019
    • Regular gold card

For new cardholders (Oct 4 2018 and after)
  • You may be able to find targeted/referal 50k/$2k, but first AF is not waived
  • Signup bonus: You get 20% off restaurant up to $500 restaurant spend (3 month)
  • You do not get 2x gas (only for existing cardholders, see below)

For existing cardholders (Oct 3 2018 or before)
  • AF will change to $250 for anniversary dates after April 1 2019
  • 2x gas will be removed after Oct 2019
  • You can chat/call for the gold/rosegold metal card. AU card will get whatever primary cardholder is getting, cannot be different
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Premier Rewards Gold refresh: 4x USA dining, groceries, $10/mon dining credit. $250.

Old Aug 31, 2020, 3:35 pm
  #1621  
 
Join Date: Jul 2008
Location: LAS ORD
Programs: AA Pro (mostly B6) OZ♦ (flying BR/UA), BA Silver Hyatt LT, Wynn Black, Cosmo Plat, Mlife Noir
Posts: 5,992
Originally Posted by zorbachs
I realized I have not used my dining credit yet this month. Has anyone ordered on the last day of the month and received the dining credit for that month? I have tried it 2 days before and it gave me the proper credit. I don't want to let $10 go to waste.
Varying data points; see, e.g., posts 1285, 1311, 1312 from this thread (some of these posts were actually in regard to an earlier query you made). Based on these, I would avoid Grubhub and also use the credit as early in the day as possible.
gengar is offline  
Old Aug 31, 2020, 4:00 pm
  #1622  
 
Join Date: Jan 2010
Posts: 92
Originally Posted by klanfa
I think it might be a good idea to use the airline fee credit before the updates; it seems a bit too generous to just give extra $120/yr. I do think it's more likely they raise the AF than remove airline credit, though.
It depends on the merchant. The only one I know whose transactions consistently post on the same date is Shake Shack, and that could vary by thin region.
sdnativeboy is offline  
Old Aug 31, 2020, 4:13 pm
  #1623  
 
Join Date: Jul 2010
Posts: 1,237
Originally Posted by zorbachs
I realized I have not used my dining credit yet this month. Has anyone ordered on the last day of the month and received the dining credit for that month? I have tried it 2 days before and it gave me the proper credit. I don't want to let $10 go to waste.
You'll have to contact CSR to get them to apply it or to offer one-time credit...GrubHub / Seamless does not post in one day in my experience - I always use it early in the month for that reason and it usually takes 2-3 days to post
lax01 is offline  
Old Aug 31, 2020, 7:29 pm
  #1624  
Community Director Emerita
 
Join Date: Oct 2000
Location: Anywhere warm
Posts: 33,859
Originally Posted by zorbachs
I realized I have not used my dining credit yet this month. Has anyone ordered on the last day of the month and received the dining credit for that month? I have tried it 2 days before and it gave me the proper credit. I don't want to let $10 go to waste.
Good luck. It didn't work for me.
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Old Aug 31, 2020, 7:35 pm
  #1625  
Community Director Emerita
 
Join Date: Oct 2000
Location: Anywhere warm
Posts: 33,859
We had an aggravating experience with not receiving the 4x bonus for dining at a restaurant. We have finally been given the points after considerable hassle but have been told that the restaurant has the improper SIC code despite it being a code for restaurants and bars. The full story: we ate at Tarpys in Monterey in late July. It has been a restaurant for over 30 years. The bill posted as 1x. We were told that it was not categorized as a restaurant. We spoke to the accountant for the restaurant who said this was the strangest call she had received in her years working there. She directed us to call the parent company. It owns 3 restaurants in the Monterey area. We were given the SIC code and were told that it is a restaurant and bar category. We called AMEX again. After being passed onward to various agents, we were told that the SIC code was changed in early June. The code currently used is for worldwide restaurants. The code that was used earlier is for California restaurants. Finally after considerable pushing and pointing to all our years as AMEX customers with a reasonable volume of purchases, the additional points were given to us as goodwill.
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Old Aug 31, 2020, 10:30 pm
  #1626  
 
Join Date: Dec 2017
Location: SFO/YYZ
Programs: AC 25K, AS MVP Gold, BA Bronze, UA Silver, Marriott Titanium, Hilton Diamond, Hyatt Globalist
Posts: 2,496
Originally Posted by SanDiego1K
We had an aggravating experience with not receiving the 4x bonus for dining at a restaurant. We have finally been given the points after considerable hassle but have been told that the restaurant has the improper SIC code despite it being a code for restaurants and bars. The full story: we ate at Tarpys in Monterey in late July. It has been a restaurant for over 30 years. The bill posted as 1x. We were told that it was not categorized as a restaurant. We spoke to the accountant for the restaurant who said this was the strangest call she had received in her years working there. She directed us to call the parent company. It owns 3 restaurants in the Monterey area. We were given the SIC code and were told that it is a restaurant and bar category. We called AMEX again. After being passed onward to various agents, we were told that the SIC code was changed in early June. The code currently used is for worldwide restaurants. The code that was used earlier is for California restaurants. Finally after considerable pushing and pointing to all our years as AMEX customers with a reasonable volume of purchases, the additional points were given to us as goodwill.
People will tell you that this is an issue with every issuer, but it is still very clearly a larger issue with AMEX than other banks. My CSR has never incorrectly coded a restaurant after many years. When I've called in about coding issues I've never been able to get them to admit to an issue, attempt to resolve it, or offer any goodwill credit. Glad you were able to get compensation, but you can imagine how if this was a restaurant you went to frequently you'd probably have to just switch to another card.
IndyHoosier likes this.
nexusCFX is offline  
Old Sep 1, 2020, 10:04 am
  #1627  
 
Join Date: Jul 2003
Location: Boston
Posts: 249
I agree. Wonder why AmEx has more issues? They're not including enough merchants codes that would trigger the bonus? Some AmEx reps fight back hard even though it's clearly an oversight/mistake.
Magna is offline  
Old Sep 1, 2020, 10:14 am
  #1628  
 
Join Date: Jul 2008
Location: LAS ORD
Programs: AA Pro (mostly B6) OZ♦ (flying BR/UA), BA Silver Hyatt LT, Wynn Black, Cosmo Plat, Mlife Noir
Posts: 5,992
Originally Posted by Magna
I agree. Wonder why AmEx has more issues? They're not including enough merchants codes that would trigger the bonus? Some AmEx reps fight back hard even though it's clearly an oversight/mistake.
Because AMEX doesn't want to give out the points, simple as that. I'm amazed (but glad) that [MENTION=3967]SanDiego1K[/MENTION] got reimbursed (and Tarpy's brings back some memories) but this is certainly the exception and not the rule, as many posts since the PRG was (re)introduced demonstrate. In my case, I had a plethora of transactions that MCC'd as restaurants that didn't get 4x and AMEX flat out blanket denied even to review. It's the main reason I canceled the card.
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Old Sep 1, 2020, 7:53 pm
  #1629  
 
Join Date: Feb 2014
Location: PHL, LHR
Posts: 234
Originally Posted by gengar
Because AMEX doesn't want to give out the points, simple as that. I'm amazed (but glad) that [MENTION=3967]SanDiego1K[/MENTION] got reimbursed (and Tarpy's brings back some memories) but this is certainly the exception and not the rule, as many posts since the PRG was (re)introduced demonstrate. In my case, I had a plethora of transactions that MCC'd as restaurants that didn't get 4x and AMEX flat out blanket denied even to review. It's the main reason I canceled the card.
Really? After the card was first issued - i had several issues (many i documented here) - and most, if not all, were resolved. Now, granted, these were mostly local spots that i frequent daily, if not weekly - so i've been able to follow the change occur over time. But i complained... and all of my local haunts that weren't coded initially are now racking me up 4x... COVID hampering that just slightly.
PHLondoner is offline  
Old Sep 1, 2020, 9:24 pm
  #1630  
 
Join Date: Jul 2008
Location: LAS ORD
Programs: AA Pro (mostly B6) OZ♦ (flying BR/UA), BA Silver Hyatt LT, Wynn Black, Cosmo Plat, Mlife Noir
Posts: 5,992
Originally Posted by PHLondoner
Really?
Yes, really. I even brought up the 4x issue with the AMEX exec who fixed my long-ongoing problem with Uber and the Plat credit, and despite the tremendous efforts the exec made on the Uber/Plat credit issue, it was made clear to me the 4x MCC issue is not one that could be addressed/rectified.

Last edited by gengar; Sep 1, 2020 at 9:34 pm
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Old Oct 26, 2020, 10:55 am
  #1631  
 
Join Date: May 2011
Location: NYC (LGA, JFK), CT
Programs: Delta Platinum, American Gold, JetBlue Mosaic 4, Marriott Platinum, Hyatt Explorist, Hilton Diamond,
Posts: 4,954
Starting next year, Amex Gold offering $10 a month in Uber credits, similar to the $200 a year you get from Amex Platinum. Good as cash for me...
Adelphos is offline  
Old Oct 26, 2020, 11:17 am
  #1632  
 
Join Date: Jul 2010
Posts: 1,237
Originally Posted by Adelphos
Starting next year, Amex Gold offering $10 a month in Uber credits, similar to the $200 a year you get from Amex Platinum. Good as cash for me...
Where'd you hear this?
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Old Oct 26, 2020, 11:23 am
  #1633  
mia
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