Originally Posted by
Ryanardo_daVinci
Why are experiences soooo different in the US? I can understand properties in Asia, but surely profit margins are the same as many major cities in the UK?
When everybody is elite, nobody is...
In the US everybody can get status with a credit card. Therefore hotels upgrade whatever % of Diamonds they can (usually repeat guests), or they just give up and don't bother even trying.
Because there are fewer guests with status in Asia and to a lesser extent Europe, it's easier for hotels to upgrade.