FlyerTalk Forums - View Single Post - YYZ / Toronto Pearson Customs Preclearance to USA
Old Dec 17, 2018 | 8:43 am
  #27  
ashill
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Join Date: Apr 2009
Location: YYF/YLW
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Originally Posted by JimInOhio
This is why airlines, I know for certain Air Canada, will not post a delayed departure to the USA as later than 9 PM, regardless of how late it really is, to avoid this problem. They don't want people leaving the pre-clearance area and not be able to get back in.

I experienced this first hand earlier this year. My AC Jazz flight was delayed and delayed and delayed... left after midnight. However, AC would only show the departure as 9 PM (about an hour late). I asked the gate agent why the wrong info and she very specifically said it's to avoid people "not getting back in through pre-clearance".
That’s quite the opposite of what my parents experienced on Air Canada (see earlier in this thread). Their flight into YYZ was delayed to 21:08, but their YYZ-BOS connection was delayed to 22:30 (both weather), so they thought they’d be fine. They hustled to Customs only to find they had to pay for a hotel to watch their flight take off.
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