FlyerTalk Forums - View Single Post - YYZ / Toronto Pearson Customs Preclearance to USA
Old Dec 17, 2018 | 6:43 am
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JimInOhio
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Originally Posted by ashill


My parents found pre clearance closed after a delayed domestic flight arrived at 21:08 back in February. Toronto Airport’s Twitter said US CBP is open 04:30-21:00. https://twitter.com/torontopearson/s...383293441?s=21
This is why airlines, I know for certain Air Canada, will not post a delayed departure to the USA as later than 9 PM, regardless of how late it really is, to avoid this problem. They don't want people leaving the pre-clearance area and not be able to get back in.

I experienced this first hand earlier this year. My AC Jazz flight was delayed and delayed and delayed... left after midnight. However, AC would only show the departure as 9 PM (about an hour late). I asked the gate agent why the wrong info and she very specifically said it's to avoid people "not getting back in through pre-clearance".
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