Originally Posted by
Brooke123
Weird. One of my reservations just disappeared completely. Points not returned and not in my cancellation section online either. Very annoying considering my stay is in two weeks.
If you have the confirmation number and look it up it will probably re-appear in the booking list. I had this happen frequently during the initial merger. Although, if this is a migrated reservation, then that route might fail since the number would have changed.