FlyerTalk Forums - View Single Post - Reservations Changed With Booking Platform Switch
Old Dec 13, 2018 | 11:38 am
  #39  
moos16
5 Years on Site
 
Join Date: Oct 2018
Posts: 26
Originally Posted by kkl
this just happened for my LC Mystique reservation. Might give it a month and see if it fixes automatically
Same thing for my Mystique reservation; I called the plat line a couple days ago, and they reached out to the hotel. I got an e-mail today advising that with the platform transition, their existing points reservations seem to have been changed to cash reservations, and that Marriott is looking into it. Also got a confirmation that they're holding my reservation as originally booked (points) and that I could use the e-mail as written confirmation.
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