Originally Posted by jcmalcolm

For a company as large as Chase, it seems odd that the Ultimate Rewards site seems to be junk, and has a serious Chrome problem.

I have a ton of points, and rather infrequently attempt to use them. Every time I try to access the Ultimate Rewards site, it says '...Unable to access...'
Some months ago I contacted Chase and they politely advised - 'nope all is good, clear your cache, reboot your computer, or call us to book...' Seemed odd because of course that is never an issue with Chase.com with Chrome. Never got to work, so I handled things over the phone.
Recently when ti happened yet again after 3 months passed, I checked around and found many, many folks with the same problem. Just discovered that it seems to work with Safari better, but Chrome has 60 percent of the market. Many of us don't even keep Safari on our devices.

Either Chase needs to fire some programmers who are incompetent, or there is a simple workaround that I'm missing?