FlyerTalk Forums - View Single Post - Marriott Bonvoy Lurker(s) - How to Contact (Combined Threads)
Old Sep 3, 2018, 2:56 pm
  #12  
Starwood Lurker
Company Representative - Starwood
 
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by btonkid12345
Can the Lurkers or SPG Champion email assist with a Marriott property issue? Tired of the wait times on the phone and I've already called them twice about this, only to be showered with points (Marriott seems insanely more liberal about giving out points over the phone, unasked for) but still not getting my night credit, or a response from the hotel.

thank you
It would depend upon the nature of the issue. If this is related to a missing night credit from on or before August 18th, we wouldn't be able to help with that as these are being processed by the IT team. But, any other inquiries can be sent to the email address below.

Best regards,

William R. Sanders
Social Media Specialist
Marriott International

[email protected]
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