Originally Posted by
blitzen
Their first offer was 6000 points as they could not refund me 20% ($80) which was totally unacceptable and only makes sense as if you would buy points $80 would get you 6000 (but I bought 40k and got 80% on top so 20% savings would be fictual $500 purchase as this would be $400 net > 90k points vs 72k at $400 = 18k difference equal 20% savings)
But as there were more problems with the points purchase I got more in the end (not mentioning the amount as it was not 100% related to 20% off only). Was less that I was hoping for but in the end not worth wasting more time over.
This is interesting. I recently purchased 70,000 points under the 100% bonus and was charged $700. I did not receive the $140 (20%) discount. I will email IHG. Has anyone else gotten any compensation by emailing them?