Originally Posted by
simpleflyer
I must be seriously stupid, because I don't understand how going cashless means, or could mean, the hotel not allowing meals etc to be charged to the room. If anything going cashless would in my view make it more likely the hotel permitts such charging. I realize my failure to understand is on me, but I do, indeed, fail to understand.
It has meant that (ie must pay at restaurant and no longer being able to charge meals to room) at some hotels, surprised me as it has too.
The move to cashless status for hotels has sometimes resulted in some hotel restaurants no longer accepting billing the restaurant charges to the room; but I haven’t received a confirmed, consistent explanation of why it has resulted in that in some hotels that went cashless. And it’s even more perplexing given it has not resulted in that at all hotels that went cashless (even if looking at one hotel brand with multiple properties in a single market). One hotel restaurant had staff that even told me this was an “experiment”, but some prior explanations from the same hotel restaurant indicated, for example, IT system/communication-related limitations.