FlyerTalk Forums - View Single Post - Changes and Problems with Online Upgrade Process
Old Mar 27, 2018, 9:23 am
  #7  
chermorg
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Join Date: Jan 2018
Programs: UA Premier Silver
Posts: 311
Originally Posted by Kacee
Those are completely different functionalities. There seem to be multiple website problems right now, likely due to ongoing "upgrades" by UA, but there would otherwise be no relation between these two functionalities.
From personal experience, the “miles+copay” function (which to my knowledge is the same as the RPU/GPU/instrument supported function) has always “disappeared” at the same time as the buyup offer. This is different from the fact that they’re both different classes (one requires R/PN space, the other requires a F fare filed to buyup to) - one may well show “not available” for buyup but show “waitlist available” for R space - but when one shows “online upgrade not available” it always has shown it for both for me - leading me to believe that the online upgrade not available is a symptom of the same backend issue which is unrelated to the upgrade screen.
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