Originally Posted by
goalie
I've searched and I can't find that post you reference-any chance you can provide the direct link to the post?
Sorry Goalie, I should have given more information. It was a reply to a PM I sent to the Honors Rep. I mentioned it previously in the Trop thread here
https://www.flyertalk.com/forum/29412863-post203.html
This goes along with everything I've ever experienced with Hilton, no matter what the reservation states. I'm booked for there for CES next year and wanted clarification after what someone brought up in the Trop thread. For me, I won't stay at the Trop except on points because of the resort fee. If I'm paying cash, I'll stay at one of the Embassy Suites.
The Trop doesn't have a good rep otherwise with Hilton, the breakfast buffet that comes and goes is an example. Recommend you either reach out to Lauren directly or the hotel themselves and get something that you can push back on should it come down to it.