Originally Posted by
timfountain
Indeed, BTW polite, friendly and nice is SOP. And if they get even more grumpy, so what? Unless there is some egregiously bad service, it isn't going to make any difference to the here-and-now interaction. But I would not escalate the grumping match, nor highlight any issues with service until after the flight, you just never know how that can escalate into something bad with the rogue attendant.
I agree that being polite, friendly and nice is SOP initially. What I don’t agree with is that a passenger has the obligation to be “extra” polite, friendly and nice just because they begin to notice a flight attendant is grumpy. It can come across as the passenger being sarcastic or trying too hard to kill em with kindness which won’t work all the time. Better to just be one’s normal self and not try too hard thinking your going to save the day for the flight attendant with extra effort. IMO it is important not to make anyone more grumpy. I find the best way that works for me is to minimize interaction and keep requests simple and directed to other flight attendants (if at all possible).