Originally Posted by
CKDGM
I don't see any data there that isn't relevant to the widget (or past versions of the widget).
This. Nothing backend about what Rene posted - this is literally just part of the web coding that determines what your browser displays WRT your current-year medallion data.
Originally Posted by
Tomphot
I always assumed all companies would keep track of such data.
And also this. It's nearly impossible to believe a consumer company like DL doesn't have a sophisticated CRM system with employee notation areas in place. Heck, the independent auto shop I take my car to uses a basic CRM, judging from the post-visit surveys I get from them.
It would be quite safe to believe that various DL employees at the right levels can quite easily access a full record of any contact you've had with the airline where your name/SM# was known.