Originally Posted by
symphonicman
so seems like pax was 100% correct and the supervisor did not know about the musical instrument exception.
You are assuming there was still space in the overhead bins (do violin cases fit under the seat of a regional jet?). With BG5 that may not have been the case.
Hopefully there will be more information forthcoming.
For further reference, this seems to be the DOT policy you mentioned?
https://cms.dot.gov/airconsumer/fina...al-instruments