Originally Posted by
roopa.gt
Hi,
I am facing exactly the same issue now. How did you resolve this? and what was the issue? Pls help.
Thanks!!
The line you quoted was from my July 2016 trip experience.
At airport check-in, the AA FF# was on the system and the paper BPs. The agents in YYZ were far nicer and helpful than in HKG, but whatever.
Looking at my phone, I see that I somehow managed to check-in again and get the mobile BPs for all for flights on that trip - but the AA FF and OW status never showed on the mobile BPs. I still have no idea why the website, the iPad etc did not work at the times I tried.
All the miles were credited properly to AA though.
Just did another trip with 4 sectors on CX. Checked in via App. All 4 BPs added just fine to Wallet and all showed my AA and OW E status. All credited properly on AA.
Can you be more specific with your question ...were you trying to check-in on the website or mobile and what isn't working. Thanks.