Originally Posted by
Dave Noble
Nope- you were complaining about inconsistency. If it had been consistent , then you would not have been allowed the luggage on any service.
You are stating that you will not travel due to the inconsistency...
Except for the many times that the customer is not right or has a very different view to their importance to what the company views their importance
Corrections are due..
If EK had been consistent,
I would have known FOR sure that short checking was definitely NOT allowed and I would have not put gifts into my luggage, and would have had a carry on with clothes. That was not the case.
WRT the customer being right... well we can all dance on a pin wrt that one.
Point is I am not captive wrt which I fly with. As I and my friends have noted, there are many airlines besides EK that fly to our destinations and beyond - and the prices are lower. It is no surprise that I have more status with OW and *A than with EK.
An example of such flying is a friend who wanted to fly DXB-MEL in March. EK wanted 7700 AED, then they dropped the cost by 50% on sale. Tempting, but... QR offered a RT via DOH for 2900 AED including cancellation insurance. As luck would have it, a OW Sapphire status gave lounge access (MEL, DOH and DXB) as well as extra baggage allowance. That case illustrates that the customer is always right.
YMMV - and evidently it does. Bravo to you.