FlyerTalk Forums - View Single Post - United Airlines to refund fares to all Flight 3411 passengers
Old Apr 12, 2017, 10:58 pm
  #9  
Explorer789
 
Join Date: Nov 2016
Location: SFO
Programs: Hilton Diamond, Marriott Gold, IHG Plat
Posts: 756
Originally Posted by fly747first
Seriously, UA has no common sense
Took three days of internet and media bashing worldwide for them to get to this point. This would have been more sincere if it had done sooner, but now it they are just trying to save face. Damage is already done, and it's going to take a lot of service interaction improvements for people to regain their trust.
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