FlyerTalk Forums - View Single Post - AUP is "discounted" so no Tier Points or Avios
Old Apr 2, 2017, 8:22 am
  #16  
LUFTY
 
Join Date: Oct 2015
Posts: 123
Originally Posted by kt1931
Is BA trying there luck here?

Flew LHR to LAS in WTP. At the airport I was offered an upgrade for $700 to CW.
The WTP fare was cash, the upgrade was cash.

Spoke to BA on Twitter to get the Tier Points and Avios for this. They said:



This is news to me?
Hi kt1931

As already mentioned and trust me this works simply PM BAMissingAvios and they will sort this out for you in a few days with no hassle.

Send them your Locator reference for the booking, your BA Membership number and the flight details and that should be enough.

I have completed several claims including a couple of really tricky ones and they have sorted the issue out every time.

One issue the BA Gold Line could not resolve despite two months and several calls which was resolved by BAMissingAvios in a few days.

Good Luck

Lufty
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