Welcome to FlyerTalk,
magdriver -- although it's obviously a shame that after some months as a member your first post is full of (understandable) frustration.
Originally Posted by
magdriver
Baffled that a multinational company with profits to lose hired IT amateurs.
It is indeed baffling that Accor's customer-facing IT systems have so many weaknesses. We shouldn't assume that the people working on them are amateurs, though. It is just as likely that they are under-resourced, too few in number and lacking a clear brief and effective management.