Originally Posted by
nyjoe4
Yes, that is what I was told by a Citi Rep, but it doesn't sound like it worked for the poster above.
I used the online chat feature the second time so I would have it in writing about paying "no fees now if you paid none in the past". I will test it out myself and post my own experience.
Curious as to other experiences as well, especially with customer service.
To follow up on my own experience, I have NOT been charged any fees at any point over the last four weeks of travels, which is the same as when I was Citigold. So it seems that the customer service reps were correct in telling me that I my benefits were grandfathered into CitiPriority...