FlyerTalk Forums - View Single Post - Accorhotels.com website problems [Master Thread]
Old Dec 6, 2016 | 4:09 am
  #476  
Henry III
15 Years on Site
 
Join Date: Mar 2008
Location: Glaschu
Programs: FB Platinum for Life; BAEC Gold Guest List; Accor Gold.
Posts: 2,550
Originally Posted by aapee
oh, FFS!

Now when I do a search I end up on the advanced search page. And any search from that page leads me back to the same page.
I also encountered this. I logged out, quit IE and went back with Firefox ... and it (eventually) worked.

On the other issue: My 16,000 points did reappear; it seems the problem is that the particular IBIS in Bangkok does not accept pre-payment with AMEX and does not accept pre-payment with MasterCard (which only leaves VISA - and I neither have nor want one).

Bah!

I shall be looking to spend what points I have, then start looking to a hotel group that has: (a) a website that works; and (b) a sensible credit/debit card policy.

It's actually a great shame because, in the vast majority of my Accor stays over the past 4 or 5 years, I have been extremely satisfied with the price/quality ratio of their hotels, I have found the hotels (especially the Mercure brand*) very pleasant, their staff are almost always very helpful and friendly, and I have been given many, many room upgrades at check-in as a Gold/Platinum member.

-- Henry

* Also, I find the IBIS (normal, not Styles or Budget) perfectly acceptable for short (2/3 night) city breaks - especially with their new beds and pillows!
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