Originally Posted by
intuition
Doesn't seem that complicated. You have hade you r account for more than 24 months wiothout activity?
T&C chapter 1 §10:
So it should be closed. Can you log into the account? That seems like an easy test to find out if it is still there...
Yes I can log in and see the miles. I think the rule doesn't exactly apply because I only recently was downgraded to Blue. Before that I was silver and before that gold.
I haven't heard back from Aegean yet, except for a standard acknowledgement. I will call them in a few days if they don't answer.
Do you have an idea of when you would use the miles?