Originally Posted by
garykung
I seriously doubt that is true.
Worst case scenario - if you end up suing Citibank for that issue, what do you think the judge will believe - the bank's written literature or the employee's testimony?

I wouldn't sue them over an ATM fee.
I am just curious, now that I have been told this twice by Citi representatives, if anyone has some actual data points or experience on the issue to offer....