They normally follow a cycle right? I mean like John Slosar, was CEO for 3 years from 2011 to 2014 before moving to Swire. Does that mean Ivan Chu still has until 2017?
Originally Posted by
Mr. Strong
When the CX Board of Directors engage in the critical review of their business, I hope that a majority of them realize the need to replace Ivan Chu and also hope that a majority if not a super majority vote to get rid of him.
In my view, replacing Ivan Chu with a better manager and leader is a pre-requisite to fixing the increasing challenges that CX faces. It's like CX has their own equivalent of Jeff Smisek. Chu's tenure is one where CX suffers from severe financial losses, declining customer service, employee dissatisfaction, increased customer dissatisfaction, and critical IT issues and failures.
Contrary to the CX statement, I don't believe that there is any real improvement in the products and services which CX provide to their customers. This forum is replete with examples of significant decline of CX products and services. Certainly any improvement in products and services is not enough to improve their passenger business.
While I will re-qualify for Diamond in 2017, I've moved significant business away from CX this year.