Originally Posted by
stijnec
When trying to make a booking on accorhotels.com I get an error my username is not valid and I should contact the account manager. Anyone having the same issue or a solution?
Similar problem here: "Your identification is not valid; please re-enter your details or contact your sales representative."
Which identification? I'm logged on OK and my account info shows correctly.
I've cleared my cookies and restarted the browser (two different ones). Still get the same error!
Does Accor want my business?
-- Henry
EDIT: Fixed it! I logged off, did the search to find the hotel, then logged on again before clicking "Show Rates." However, the site is - once again - not accepting AMEX for payment (it's a UK IBIS hotel).