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Old Sep 13, 2016 | 3:10 pm
  #1515  
Julie17
10 Years on Site
 
Join Date: Mar 2011
Posts: 135
Originally Posted by road2elysium
I just did this as well. Although, I was able to skip calling SW by (i) adding my RR # to the SW confirmation # online; and then (ii) viewing the confirmation # of an "existing reservation" not shown; and (iii) canceling. Took me 5-10 minutes before I figured that out. Now that you know, should take you 5.

Datapoints on hitting the $399.99:
          In your first example above, do you mean that you saw a fare for $398 on SW website, and Flexperks quoted $360.37 and charged 20k points? How much SW travel credit did you get when you canceled the ticket?
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