FlyerTalk Forums - View Single Post - AA flights chronically delayed / poor on-time performance
Old Aug 23, 2016 | 4:52 pm
  #192  
northwesterner
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Originally Posted by meunger11
This happened to us yesterday. The previous/inbound flight was deplaning at the time of our boarding. GA's did not even make an announcement about "20min" delay until 5min after when boarding was supposed to start. My wife and I have become accustomed to, and almost expect, to play AA's "20min game" with every one of our flights now...
Happened to me last week flying LAX-PHX out of T-6.

First the inbound flight was changed from an A321 doing PHX-LAX, to one dong CLT-PHX.

That inbound wasn't due at the gate until ten minutes after boarding started. At boarding time, radio silence at the gate. Plane shows up at 2:15PM for a 2:30PM departure.

New crew waiting at the gate to board. Obviously not going to go out on time. Departure was not pushed back to show the delay until after we missed our scheduled departure time.

I'm assuming that the delay, on time performance data is coming from the main flight database. Not keeping this updated causes cascading problems you can't plan for. How can the next plane scheduled for that gate get in (or even, get sent to another gate) if no one updates the database with a new departure time? Operations people are making decisions based on bad data in their system because it's not being updated appropriately. What a mess.
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