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Aug 17, 2016, 3:29 pm

#19

Platy

Join Date: Feb 2009

Location: Cairns, Australia

Posts: 924

Quote:

Originally Posted by serfty

Since it has never happened to me I can only interpret anecdotes.

The most common I have seen were at domestic Qantas Clubs where the QF status PAX was being denied entry due to to a desire to credit travel to AAdvantage where they had no status.

This all started in late 2013 time after the EK tie-up began ... and there has been much confusion - including from Lounge staff.

There's some threads on it:

http://www.flyertalk.com/forum/qanta...l#post22256355

http://www.flyertalk.com/forum/qanta...l#post21899334

http://www.flyertalk.com/forum/briti...l#post22398419

I have seen reports of PAX simply changing the accrual for their travel after gaining lounge access.

Respectfully, Serfty, you do indeed appear to be adding your personal interpretation to the discussion by citing the wording from the QF web site lounge access footnotes and proposing a reading which stretches credulity.

And also by suggesting that the EK tie-up has some bearing despite the OP's question and some other examples are not directly related to EK scenarios, rather QF, BA, etc.

A OneWorld customer on an economy DONE4 (or similar) could run into all sorts of inconsistent lounge access issues if citing, say, an AA Platinum membership number...

IMHO much speculation afoot.

Surely these sort of questions should be very easy to resolve if QF:

1. Presented its T&Cs in a clear and definitive manner
2. Had the customer relations capacity and competency to answer customer queries in a confident and definitive manner (e.g a "RedRoo" or equivalent simply stepping into a thread and stating the case)

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