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Thread: Oneworld booking and pricing experiences
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Old Jul 26, 2016 | 8:28 am
  #284  
AAExpDFW
 
Join Date: Dec 2008
Location: Dallas, TX
Programs: AA EXP 3MM; LH FT (*A Silver); Marriott Rewards Platinum Elite; Starwood Corporate Preferred
Posts: 782
Originally Posted by headinclouds
What are the current operating hours ? Last time I called a few years ago, it was 7am to 6 pm and shorter hours on Sat/Sun.
They operate 7am to 8pm Monday to Friday and 8am to 6pm Saturday and Sunday. All times local to Dallas, TX.

Directly line (works on Skype overseas) is 1-800-247-3247.

So not ideal when being overseas...but honestly has worked well for me. The 3 times I had issues was on late night departures out of SIN, KUL and JNB. It was the middle of the day in Dallas and they stepped in and fixed everything. Love the AA RTW Team...
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