Originally Posted by
joshua362
That is the opposite of what I experience here in the US. The phone will reprice my stay, the last time at a SHS they didn't bother to tell me of the rate change. At the front desk, never ever a problem shortening up...
Really different experience here: I actually called the Plat line for shortening several stays in various parts of the world and no problem whatsoever - I always ask if the price is the same, and I always get a confirmation of the price before I hang up.