Originally Posted by
holland
What email address do you use, or where do you find it? I'm PP and LP and have very sporadic luck in scoring an upgrade. I normally turn DOWN upgrades when I'm traveling alone for work (I don't need the space of a suite), but when my family is with me on a weekend getaway, I BEG for them. That's the ONLY time I need/want it, and I'm about 20% successful in getting them, even with PP/LP status.
Hoping maybe your route would work better for me than interacting with the front line folks with my requests.
I use google or call the hotel. A lot of times foreign hotels send you e-mails in advance. I stayed at the Stones Hotel in Bali (Autograph Collection Marriott). When I told them the reason for our trip, they immediately replied confirming upgrade which was reflected in my marriott account. We went from a deluxe room to a suite (one of only 6 of that type on the property.) It is never guaranteed but I also paid for extras like spa and restaurant reservations so it balances out.
Family trips are really where space matters to me when with kids, etc.