Originally Posted by
gojko88
Dear Lurkers,
It's been almost three months since Etihad
ran a joint promo with Heinemann. The bonus miles were supposed to post within two months, but no sign of them to date. Can you check what's going on?
Dear gojko88,
Please accept our apologies. Thank for getting back in touch with us, kindly send us your Etihad Guest number to our inbox messages, we will check this for you and request an update as quick as possible.
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Thank you for getting in touch today, we apoloigise for any confusion and happy to check this with our team for you. Can you please send us your Etihad Guest number to review this.
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We're sorry to hear of this experience and would be happy to ask our team to explain and assist. Could you kindly send us your contact details to our inbox messages as we would like to help.
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Please accept our apology for the invonceience cause. Please send your email address and your contact number via a private message and one of our Guest Relations Officers will look into this for you.
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We are sorry to hear about your disappointment. Could you please DM us more details about your issue so we can look into this for you accordingly. We will be sure to follow it up for you and get you a response as soon as possible.
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Thank you *XXXX
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Take your pick
PS: This thread would have been sad if it wasn't so amusing to follow up. Still beats me who in their right mind allows this continue.