FlyerTalk Forums - View Single Post - Who pays for bags damaged on an airport conveyor system?
Old Jun 1, 2016 | 10:39 am
  #7  
Kagehitokiri
FlyerTalk Evangelist
 
Join Date: Jun 2006
Location: IAD/DCA
Posts: 31,871
Originally Posted by Princess Cruiser
She admitted that SW was fully responsible and gave me a brand new bag as a replacement.
impressive, and good to hear

airline and samsonite didnt care when they broke off wheel and ripped pocket half off on first trip with that piece of luggage, so i started buying briggs & riley, have had one free repair with local shop so far
Kagehitokiri is offline